Shipping policy
This policy sets forth the terms and conditions regarding the delivery of products sold by the Company.
(Delivery of Products)
1 When a customer purchases a product, the Company shall deliver the product to the location separately designated by the customer (hereinafter referred to as "Delivery Address"). (Delivery of Products) 1.
(2) SBI may entrust a delivery company or other third party (hereinafter simply referred to as "Delivery Company") to perform delivery as set forth in the preceding paragraph. (Time of delivery)
(Time of Delivery of Products)
1 The Company shall deliver the Products to the delivery address promptly after the purchase of the Products is confirmed. However, it may take some time for delivery due to the Company's business conditions, work conditions, weather, traffic conditions, the area of the delivery destination, etc.
(2) Even in the case of damages incurred by the customer due to a delay in delivery caused by any of the following reasons, the Company shall not be liable to compensate for such damages, and shall not be liable to refund or reduce the price or delivery charge
(i) Unforeseeable and unusual traffic obstacles
(ii) earthquakes, tsunamis, floods, storms, landslides, or other natural disasters
(iii) Business stoppage, strike, etc. of delivery company or public transportation
(Delivery Charges)
(Delivery Charges) You shall pay the prescribed delivery charges as set forth below. However, this shall not apply in cases where the Company has specifically waived delivery charges.
Delivery Charge】】
Nationwide uniform 880 yen Hokkaido, Okinawa, remote islands 1800 yen
(Handling of cases where delivery is not completed)
1 In the event that delivery cannot be completed for any of the following reasons, the Company may collect the Product and charge the Customer for the costs incurred in collecting the Product (including the delivery company's fees, etc.). In addition, the Company may, at its own discretion, terminate the contract regarding the relevant Product.
(i) The delivery address is not available and the customer does not request re-delivery within the delivery company's retention period.
(ii) the delivery address information is incorrect and delivery cannot be made
(iii) The recipient refuses to accept the delivery.
(2) In the case specified in the preceding paragraph, if the Company incurs any damage, the Company may claim compensation (including reasonable attorney's fees) from the customer for such damage. (2) In the case of the preceding paragraph, if the Company incurs any damage, the Company may demand compensation (including reasonable attorney's fees) from the customer.
(Delay, damage, etc. caused by delivery company)
1 We shall not be liable for any delay in delivery or damage to goods caused by reasons attributable to the delivery company.
2. In the event of any trouble or dispute with the delivery company, the customer shall resolve such trouble or dispute at the customer's responsibility and expense, and the Company shall have no obligation to be involved in any way in such trouble or dispute.
(Inquiries about delivery)
In the event that we outsource delivery to a delivery company, please contact the delivery company directly for any inquiries regarding delivery.
(Relationship with the Terms of Service)
1 This policy is a part of the Terms of Service, and the provisions of the Terms of Service shall apply to any matter not specified in this policy.
2 In the event of any conflict between the provisions of this Policy and the Terms of Service, the provisions of this Policy shall prevail.
July 01, 2024 Enacted
(Delivery of Products)
1 When a customer purchases a product, the Company shall deliver the product to the location separately designated by the customer (hereinafter referred to as "Delivery Address"). (Delivery of Products) 1.
(2) SBI may entrust a delivery company or other third party (hereinafter simply referred to as "Delivery Company") to perform delivery as set forth in the preceding paragraph. (Time of delivery)
(Time of Delivery of Products)
1 The Company shall deliver the Products to the delivery address promptly after the purchase of the Products is confirmed. However, it may take some time for delivery due to the Company's business conditions, work conditions, weather, traffic conditions, the area of the delivery destination, etc.
(2) Even in the case of damages incurred by the customer due to a delay in delivery caused by any of the following reasons, the Company shall not be liable to compensate for such damages, and shall not be liable to refund or reduce the price or delivery charge
(i) Unforeseeable and unusual traffic obstacles
(ii) earthquakes, tsunamis, floods, storms, landslides, or other natural disasters
(iii) Business stoppage, strike, etc. of delivery company or public transportation
(Delivery Charges)
(Delivery Charges) You shall pay the prescribed delivery charges as set forth below. However, this shall not apply in cases where the Company has specifically waived delivery charges.
Delivery Charge】】
Nationwide uniform 880 yen Hokkaido, Okinawa, remote islands 1800 yen
(Handling of cases where delivery is not completed)
1 In the event that delivery cannot be completed for any of the following reasons, the Company may collect the Product and charge the Customer for the costs incurred in collecting the Product (including the delivery company's fees, etc.). In addition, the Company may, at its own discretion, terminate the contract regarding the relevant Product.
(i) The delivery address is not available and the customer does not request re-delivery within the delivery company's retention period.
(ii) the delivery address information is incorrect and delivery cannot be made
(iii) The recipient refuses to accept the delivery.
(2) In the case specified in the preceding paragraph, if the Company incurs any damage, the Company may claim compensation (including reasonable attorney's fees) from the customer for such damage. (2) In the case of the preceding paragraph, if the Company incurs any damage, the Company may demand compensation (including reasonable attorney's fees) from the customer.
(Delay, damage, etc. caused by delivery company)
1 We shall not be liable for any delay in delivery or damage to goods caused by reasons attributable to the delivery company.
2. In the event of any trouble or dispute with the delivery company, the customer shall resolve such trouble or dispute at the customer's responsibility and expense, and the Company shall have no obligation to be involved in any way in such trouble or dispute.
(Inquiries about delivery)
In the event that we outsource delivery to a delivery company, please contact the delivery company directly for any inquiries regarding delivery.
(Relationship with the Terms of Service)
1 This policy is a part of the Terms of Service, and the provisions of the Terms of Service shall apply to any matter not specified in this policy.
2 In the event of any conflict between the provisions of this Policy and the Terms of Service, the provisions of this Policy shall prevail.
July 01, 2024 Enacted