FAQ

Genuine (authentic) products other than those sold by official stores (authorized dealers) in Japan.
Parallel imports are products sold at directly managed stores overseas (including franchises).
These products are from authorized stores and have been imported through proper import procedures.
(Basically, all products sold by brand wholesalers are parallel imports.)
Please be aware that there are some vendors who label counterfeit products (including factory products) as parallel imports.
*As a general rule, even for parallel imports, repairs are accepted at our domestic direct stores.